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But what material is it? - Walrus Cloudy
...now it's clear
But what material is it?
Okay, so I'm working my at-home job taking calls for a popular TV shopping network whose initials are HSN. This lady calls wanting to order some leather ankle boots. I ask her what color she wants.

Customer: There's one in a different material, not leather.
Me: *looking at product information, which says they're all leather except denim* I have denim available.
C: No, it's a different material, she's showing it now.
(my TV is broken in the office, I can't see the network...)
M: I'm sorry, I can't see what's on the screen at the moment, but my product information says the only one that isn't leather is denim.
C: Is what?
M: DENIM. You know, jeans material.
C: Jean material? Look, she's showing it now, it's dark blue, and not leather. (she reads out the item number again, which I do have correctly)
M: Yes. I have the DENIM available, it's the only one that isn't leather in this style.
C: But what I want is a different material, not leather!
M: The only blue styles I have are navy blue in leather, and denim, made of denim.
C: What material is that?
C: I know that, but what material is it?
M: *half-strangled grunt/croak of frustration*
C: I'll call back.
M: THANK YOU. *slams the phone down*

Jeebus. What the hell else could I have said??

Tags: , ,
Current Mood: frustrated frustrated

2 comments or Leave a comment
chaoswingz From: chaoswingz Date: August 2nd, 2007 05:17 am (UTC) (Link)
tzameti From: tzameti Date: October 20th, 2007 03:59 pm (UTC) (Link)
It is Funny)
2 comments or Leave a comment