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Live calls...? - Walrus Cloudy
...now it's clear
teshiron
teshiron
Live calls...?
Well, we took our first live calls this morning. In about 50 calls, I managed to get 2 checks-by-phone, one "I sent it out last monday", and one "I'll pay by Western Union." I guess that's not bad for an hour and a half (or so). It's not as bad as I thought, either... though I'm still a little shaky on what to say when and where.

I don't know yet if I get to stay tonight or come in tomorrow to take calls for overtime, but I do know most of next week's "training" class is going to be taking calls.

Whee.

Current Mood: hopeful hopeful

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